Frequently Asked Questions

What products do you offer?

At MobiCare, we offer a wide selection of mobile phones from leading brands as well as high-quality mobile accessories like phone cases, screen protectors, chargers, earphones, and more.

Do you sell both new and refurbished phones?

Currently, we offer only brand-new smartphones from trusted brands. We ensure all products are factory-sealed and come with manufacturer warranties.

How can I place an order?

You can easily place an order through our website. Simply browse our product categories, add your desired items to the cart, and proceed to checkout. We accept multiple payment methods for your convenience.

What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, net banking, and popular digital wallets. For specific payment options, please check the checkout page.

How long does shipping take?

Shipping times vary based on your location. Typically, orders are delivered within 3-7 business days. You will receive a tracking number once your order is shipped so you can follow its journey.

What is your return policy?

We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return the product within 7 days of delivery. The item must be unused, in its original packaging, and include all accessories. For more details, visit our Return Policy page.

Do you offer a warranty on your products?

Yes, all smartphones come with a manufacturer’s warranty. The warranty period may vary depending on the brand and product. Please refer to the product description for more details on warranty coverage.

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